Ozark Natural Foods is Northwest Arkansas' natural-foods Co-op, owned by a community of more than 7,000 investors, most of whom live in Northwest Arkansas. We have been an essential part of the community for more than 40 years, growing with Fayetteville and the surrounding area.
We envision a world strengthened by cooperative economics and driven by concern for the health and well-being of the planet and its inhabitants.
Ozark Natural Foods is a locally owned consumer cooperative dedicated to healthful living and sustainability by providing our owners and the Northwest Arkansas community with natural and organic products and related services.
The Seven Cooperative Principles
Ozark Natural Foods adheres to the Seven Principles agreed upon by the International Cooperative Alliance. Those Seven Principles are:
1. Voluntary and Open Membership - Cooperatives are voluntary organizations, open to all persons able to use their services and willing to accept the responsibilities of membership, without gender, social, racial, political or religious discrimination.
2. Democratic Member Control - Cooperatives are democratic organizations controlled by their owners, who actively participate in setting their policies and making decisions. Men and women serving as elected representatives are accountable to the owners. In primary cooperatives, owners have equal voting rights (one owner, one vote) and cooperatives at other levels are organized in a democratic manner.
3. Member Economic Participation - Owners contribute equitably to, and democratically control, the capital of their cooperative. At least part of the capital is usually the common property of the cooperative. They usually receive limited compensation, if any, on capital subscribed as a condition of membership. Owners allocate surpluses for any or all of the following purposes: developing the cooperative, possibly by setting up reserves, part of which at least would be indivisible; benefiting owners in proportion to their transactions with the cooperative; and supporting other activities approved by the owners.
4. Autonomy and Independence - Cooperatives are autonomous, self-help organizations controlled by their owners. If they enter into agreements with other organizations, including governments, or raise capital from external sources, they do so on terms that ensure democratic control by their owners and maintain their cooperative autonomy.
5. Education, Training and Information - Cooperatives provide education and training for their owners, elected representatives, managers and staff members so they can contribute effectively to the development of their cooperatives. They inform the general public - particularly young people and opinion leaders - about the nature and benefits of "Co-operation."
6. Cooperation among Cooperatives - Cooperatives serve their owners most effectively and strengthen the cooperative movement by working together through local, national, regional and international structures.
7. Concern for Community - While focusing on member needs, cooperatives work for the sustainable development of their communities through policies accepted by their owners.
* We will always give a prompt exchange on any product that is defective or damaged.
* All refunds must be made within 1 month weeks of the date of sale and must be accompanied by a receipt.
* All returns and exchanges must be processed through the Owner Services Desk.
* Ozark Natural Foods reserves the right to handle returns on a case-by-case basis.